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Mauli
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virus scan always leads to direct shut dow of LiveSafe app on M1 Mac mini

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Hello,

after installing (and after the having the problem for the first time deleting and reinstalling) McAfee LiveSafe Total Protection I still can't manage to run a manual virus scan. The app will always shut down immediately and not run the scan. I activated all safety authorizations and Did not find any hints in the community.

My LiveSafe version is 4.13.0

My Mac OS version is 12.4

I'm hoping for your help, thank you.

1 Solution

Accepted Solutions

Re: virus scan always leads to direct shut dow of LiveSafe app on M1 Mac mini

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Hi @Mauli 

Greetings from McAfee.

Sorry for the inconvenience caused. We already reported this issue to our engineering team. We will keep you posted on the progress. For further assistance, please click on the chat link below

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

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1 Reply

Re: virus scan always leads to direct shut dow of LiveSafe app on M1 Mac mini

Jump to solution

Hi @Mauli 

Greetings from McAfee.

Sorry for the inconvenience caused. We already reported this issue to our engineering team. We will keep you posted on the progress. For further assistance, please click on the chat link below

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

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