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unable to use Remote desktop whilst the firewall is ON

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Hi

I am unable to use my remote desktop whilst the Firewall is ON. McAfee support have tried for two hours but are unsuccessful. I need to work from home on Friday. Please help or I will need a refund.

Thanks 

 

1 Solution

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Re: unable to use Remote desktop whilst the firewall is ON

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Hi @AngieWilson 

McAfee is aware of this issue, we are working towards a fix at the earliest. We kindly request you to help us with the OS version and the McAfee version you are working with. 

We will update you once the issue is fixed.

Thanks,
Hari

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1 Reply

Re: unable to use Remote desktop whilst the firewall is ON

Jump to solution

Hi @AngieWilson 

McAfee is aware of this issue, we are working towards a fix at the earliest. We kindly request you to help us with the OS version and the McAfee version you are working with. 

We will update you once the issue is fixed.

Thanks,
Hari

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