cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
SBN
Level 7
Report Inappropriate Content
Message 1 of 4

Without subscription false claim

Hi, I purchased new Livesafe subscribtion on the 25th of November. The first transaction didn't go through, however the second was successful. All was well until i turned my laptop on again and it said my subscription expired. It doesn't detect the purchase, but it is there in the purchase history. Please help.

3 Replies

Re: Without subscription false claim

@SBN 

Sorry for the inconvenience caused. We request you to contact support in this regard.

Regards
Siva N

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
SBN
Level 7
Report Inappropriate Content
Message 3 of 4

Re: Without subscription false claim

Hi, I did. They said they can't help me and should call the help centre, but it would cost me money since the number is not toll free.
Kumar_suman
Moderator
Moderator
Report Inappropriate Content
Message 4 of 4

Re: Without subscription false claim

Hi @SBN ,

Regards from McAfee. I have sent you a private message. Kindly revert back with the required information to help you regarding the refund.

Regards,

Kumar

 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community