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Why does McAfee keep quarantining my Neat Office?

The quickstart.exe for my Neat Office (which is available on popular app stores) keeps getting quarantined by McAfee.  I remove the app, download it again, and shortly after McAfee quarantines it again.   Is this really a virus?  How do I stop this?  I see nothing on the web or this community.

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Re: Why does McAfee keep quarantining my Neat Office?

Hi @RobertFindley ,


Greetings from Mcafee,

kindly add the application file in RTS Exclusion so that Mcafee will be excluding the file and scan the computer . if the issue still persist you can contact our Support team . 


Nagesh G

Re: Why does McAfee keep quarantining my Neat Office?

That's a hack.  The file magically reappeared without such action and without reinstalling the app.  That makes me think either a virus is replace it or the app is replacing it.  If it is the former, it is a problem.  I can't get to this directory (Windows prohibits).  Kindly provide information on the effects of this virus and any further action to know if it's a virus.  By the way, McAfee quarantined the file for a third time.

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