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Message 1 of 7

Website won't open with VPN

Can't access my website with VPN turned on. No countries are being filtered. Other VPNs are fine. Could be something with traces or am I configured something wrong?


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McAfee Retired
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Message 2 of 7

Re: Website won't open with VPN

Hi @Bernal 

Please follow the below steps and try to access the URL and update the status.

  1. Turn on VPN protection in the app.
  2. Select a Virtual Location based on the content you want to access. For example, to access a streaming service in the U.S, select the US virtual location.
  3. Verify that your IP address reflects the Virtual Location at
  4. Try to access the website again.

Clear your browser’s cookies

  1. Turn off protection in Safe Connect.
  2. Clear your browser’s cookies.
  3. In Safe Connect, turn on protection again.
  4. Restart your browser and try to access the content again.
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Message 3 of 7

Re: Website won't open with VPN

Hi There,

I have faced same issue. I can't open this website after installing mcafee on my laptop. I haven't installed any VPN but still I can't open it. I do not understand what is the actual issues. Should I uninstall it?

Re: Website won't open with VPN

I can open the site with Mcafee Livesafe 16.0.R37 build.

No VPN installed.

Suggest you try a clean uninstall reinstall  or call support.

Call McAfee support

How to remove McAfee

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Re: Website won't open with VPN

I have reinstalled it again and clear all the cache... now it is working fine.. thanks

Re: Website won't open with VPN

In this world, there are so many options to bypass the Internet traffic restrictions. But you can't browse the web content like your back in school days with a VPN as it operates using only UDP packets.

There is no way to get around this limitation. People have been trying out various ways to get around this problem using VPNs, proxies and other methods.

This article will tell you how a website can be accessed with a VPN and why it doesn't work on your desktop PC or laptop computer server.

In order to access your website from outside of your country or from an IP address in another country (possibly even from another continent), you will need a virtual private network . This makes sure that all traffic is encrypted and authenticated before being sent for delivery over the Internet.

Re: Website won't open with VPN

i have also facing the same issue on my client's site!

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