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rjm23
Level 7
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Message 1 of 5

VPN disconnects then reconnects randomly

This weekend I noticed my VPN would connect for a while then disconnect then quickly reconnect again for a while and rinse and repeat. Anyone else having this issue? I tried the chat support but they were unable to fix it.

4 Replies

Re: VPN disconnects then reconnects randomly

Hi @rjm23 

We regret for the inconvenience!

McAfee VPN helps you stay safe on public Wi-Fi and open networks with bank-grade encryption and private browsing. These features protect your online activities and data from cybercriminals. McAfee VPN makes sure that your account credentials and credit card info are all protected while surfing online. Kindly refer the below article to troubleshoot VPN issues.

Connection issues with McAfee VPN products

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Sudharsanam G

rjm23
Level 7
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Message 3 of 5

Re: VPN disconnects then reconnects randomly

the issue seems to have resolved itself. I wish I knew why and I hope it doesn't happen again

rjm23
Level 7
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Message 4 of 5

Re: VPN disconnects then reconnects randomly

It seems to be happening again. Mainly when I restart/reboot the computer

Re: VPN disconnects then reconnects randomly

This response from McAfee is not helpful at all. You need to provide an actual solution to the issue which is the random disconnection/reconnection to the VPN. The link provided is for another issue entirely. McAfee, do better.
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