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enriquearnaez
Contributor
Message 1 of 2
‎12-26-2022 08:37 AM

Unable to update to MacOS Ventura 13.1

Good morning.

I'm asking some recommendation, because I have a MacBook Pro 2019 with Intel and McAffe Total Protection 4.15.0.0, and when I try to update MacOS from Ventura 13.0.1 to 13.1, shows an error everytime at the end "Failed to prepare the software. Please try again".

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Nagesh_G
Moderator
Moderator
Message 2 of 2
‎12-26-2022 09:10 AM

Re: Unable to update to MacOS Ventura 13.1

Hi @enriquearnaez ,

We are deeply regret the inconvenience caused also we notice that issue is related to updating the MAC OS from 13.0 to 13.1 , so we request to contact Apple regarding this issue .

 

Regards

Nagesh G

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