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ngwillis
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Trying to remove fake vault

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The documents folder where my vault resides was somehow pointed to the documents folder on OneDrive and my Vault was moved there. When Microsoft answers sorted it out for me, my vault in my local documents folder was unchanged but it looks like the folder that was a vault in my onedrive is no longer a Mcafee Vault, it just has the same name and properties.

Can anyone suggest how to change the permissions so I can delete this?

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ngwillis
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Re: Trying to remove fake vault

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Your answer to my question is completely inadequate.

 

A complete stranger has shown me that the answer lies in your knowledge base here -->

Solved: McAfee Support Community - How do I remove folder called "Mcafee Vaults"? - McAfee Support C...

 

 

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Madhan
McAfee Retired
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Re: Trying to remove fake vault

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Hello @ngwillis 

The Vault which is located in your local drive can't be deleted or uninstalled since it installs automatically when you install McAfee on the computer. It gets removed only when you uninstall McAfee from the computer. Since the Vault that appears in OneDrive doesn't belong to McAfee, we kindly request you to have a word with Microsoft and they would be able to help you.

Regards,
Madhan M

ngwillis
Level 8
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Message 3 of 5

Re: Trying to remove fake vault

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Your answer to my question is completely inadequate.

 

A complete stranger has shown me that the answer lies in your knowledge base here -->

Solved: McAfee Support Community - How do I remove folder called "Mcafee Vaults"? - McAfee Support C...

 

 

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Bagacats
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Re: Trying to remove fake vault

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Hi Ya,

That link is in the enterprise section and I'm a domestic user so I can't access the solution.

Anyhow, I got rid of it using a windows bash shell.

  • Download a windows bash terminal and open it.
  • If you don't know unix Download the bash reference manual.
  • Use cd (change directory), pwd (path) etc to navigate to the vault directory. 
  • rm -r 'Mcafee Vaults'

McAfee will reinstall it on reboot, but at least you can do maintenance on the directory without it interfering with everything you try and do.

And yeah I Agree with everyone else. either move this somewhere where it wont annoy everyone, or give owners the ability to at least move or delete the folder. 

 

 

ngwillis
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Message 5 of 5

Re: Trying to remove fake vault

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Hi.

Interesting response.

The fake vault that i had was not the active part of the installation but a relic of a system fault. It still had the same properties though.

I was able to get rid of it by adjusting the protections and then deleting it without any real problem.

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