Hi @Steviebabs
We regret for the inconvenience!
McAfee VPN helps you stay safe on public Wi-Fi and open networks with bank-grade encryption and private browsing. These features protect your online activities and data from cybercriminals. McAfee VPN makes sure that your account credentials and credit card info are all protected while surfing online. Kindly refer the below article to troubleshoot VPN issues.
Connection issues with McAfee VPN products
Alternatively, You can always contact the chat support using below link for technical assistance.
McAfee Support
Regards,
Hari Durairaj