×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lugosi
Contributor II
Message 1 of 5

Tracker Remover ADDS to Temporary Files

Jump to solution

Tracker remover does NOT remove my temporary files. It ADDS to them. I'm up to 673. I tried calling the customer service line, and the person asked to take control of my laptop remotely. I mean really. I need a real solution from McAfee. What am I paying for? 

1 Solution

Accepted Solutions
misabot
Contributor II
Message 3 of 5

Re: Tracker Remover ADDS to Temporary Files

Jump to solution

I contacted Mcafee in regards to this issue. 

Until their software engineers can fix the program, those files can be removed manually by:

Right click windows icon at bottom left of screen

Hit Run

Type:  %temp%  in display box. Hit ok.

Delete all files displayed on the temporary file screen

Empty recycle bin

Worked for me. Ran McAfee Tracker Removal.  All temporary files were gone 

View solution in original post

4 Replies
Magesh
McAfee Retired
McAfee Retired
Message 2 of 5

Re: Tracker Remover ADDS to Temporary Files

Jump to solution

Hi @Lugosi 

McAfee is aware of this issue and investigating this to provide a solution at the earliest. We will keep you posted once we receive further infomation on this. 

We regret the inconvenience caused. 

Regards
Magesh J

misabot
Contributor II
Message 3 of 5

Re: Tracker Remover ADDS to Temporary Files

Jump to solution

I contacted Mcafee in regards to this issue. 

Until their software engineers can fix the program, those files can be removed manually by:

Right click windows icon at bottom left of screen

Hit Run

Type:  %temp%  in display box. Hit ok.

Delete all files displayed on the temporary file screen

Empty recycle bin

Worked for me. Ran McAfee Tracker Removal.  All temporary files were gone 

Lugosi
Contributor II
Message 4 of 5

Re: Tracker Remover ADDS to Temporary Files

Jump to solution

Thank you so much! I followed your directions, and it worked perfectly. 

KChappers
Contributor
Message 5 of 5

Re: Tracker Remover ADDS to Temporary Files

Jump to solution

Fine having a temp fix (forgive the pun!) - but what are we paying for here? I still have this problem and it is 14th OCTOBER - 8 months later 😞

 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community