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lauravdsluis
Contributor
Message 1 of 4

Threat found but unable to remove

I purchased the mcafee lifesafe today and got 2 notifications on my mobile phone: Threat found but unabe to remove. What can/should I do with this? Should I ignore the notifications (because they keep popping up)? They are threats of medium level (not sure what the correct term is in English, translating this from Dutch). Has anyone else encoutered this? Any help/ideas would be much appreciated.

Laura

3 Replies
Bharani_BD
McAfee Retired
McAfee Retired
Message 2 of 4

Re: Threat found but unable to remove

hi @lauravdsluis 

We are sorry for the inconvenience caused. Please follow the article  in order to remove the threat from your device. kindly let us know if you face any difficulties in resolving this issue.

Thanks & Regards

Bharani S

realanncampbell
Contributor
Message 3 of 4

Re: Threat found but unable to remove

I found a link that someone provided to an article that should show me how to remove the threat, but the link did not work.

realanncampbell
Contributor
Message 4 of 4

Re: Threat found but unable to remove

The link does not work.

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