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Crafterzman
Level 7
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Message 1 of 3
‎10-13-2021 08:54 PM

[Solved] Real time scan locked

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I can't control any aspect of the real time scan settings anymore (Whitelisting files, etc). It says to change the settings log on as an administrator (Which I am). What should I do?

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Crafterzman
Level 7
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Message 2 of 3
‎10-13-2021 09:12 PM

Re: Real time scan locked

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Fixed:

Just rebooted my system. No problems remain.

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Crafterzman
Level 7
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Message 2 of 3
‎10-13-2021 09:12 PM

Re: Real time scan locked

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Fixed:

Just rebooted my system. No problems remain.

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sergious
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Message 3 of 3
‎10-14-2021 04:24 AM

Re: [Solved] Real time scan locked

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The OfficeScan agent unlock feature grants temporary administrative privileges, allowing access to all locked features. Administrators can use this https //aka.ms/remoteconnect account settings

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