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Sviatlana
Contributor
Message 1 of 4

Refund

Good day. I want to request a refund, however I cannot call Customer Support from where I am. Could anyone please help me fix this problem?

3 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 4

Re: Refund

Hi @Sviatlana 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

Regards,
Edward Franso

 

Sviatlana
Contributor
Message 3 of 4

Re: Refund

Are you kidding me? I tried to contact consumer support and was only given a phone number. As stated above, I could not call that number to request a refund. What am I supposed to do?

Edward_Franso
Moderator
Moderator
Message 4 of 4

Re: Refund

Hi @Sviatlana 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Edward Franso

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