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sg_76
Level 7
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Message 1 of 3

Refund part of my subscription cost

Hello, I am from Greece. I have automatically had  renewed my subscription but i was charged with a much bigger amount than i have expected. I want to continue with McAfee but with the current price which is much lower for the same product (34.99 USD). Please make me another offer (in Euro) and it will be more descent if you have informed the customer fpr the price before the renewal. I have also tried all the customer service numbers with no respond. My receipt reference number is CS2642073774, and the total charge is 148.79 USD.

Thank you

2 Replies
Magesh
Moderator
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Message 2 of 3

Re: Refund part of my subscription cost

Hi @sg_76 

We are sorry for the inconvenience caused. Please access the below link to contact our chat support or you may contact our greece support number 80044148867 to resolve your query. 

Chat Support 

Thanks ,

sg_76
Level 7
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Message 3 of 3

Re: Refund part of my subscription cost

I have already tried these options but this phone number does not connect anywhere (the dial number seems that hasn;t anyone at the other end of the line) and i tried differents hours per day, and at the chat they can only give me technical advice. I am asking to send me a private message to my email and please solve this issue.Thank you

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