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Bigike74
Contributor
Message 1 of 2
‎08-08-2022 03:04 PM

Refund denied

I bought Live Safe back in December an like to have nevergot it downloaded on my windows 11 S . The next day a tech told me that live safe would not work properly on Windows 11 S an that I needed total protection . I bought  1 year total protection an downloaded it an when I went to open it a pop-up came up an said do not download it may damage your computer ! So the tech said they could make live safe work so I ended up with 3 year of live safe ! 7 work orders in 7 months later I was told last week 8/6/22 by a tech that live safe will not work on Windows 11 S an that McAfee did not have a program that would ! I ask what do I do now an he sent me to customer service for a refund ! They said 60 days was the time limit on a refund an denied it I have 2 years an 5 months left of something that is no good to me ! What do I do now ? 

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Bigike74
Contributor
Message 2 of 2
‎08-08-2022 03:06 PM

Re: Refund denied

Thanks in advance for any help ! 

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