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IanPe6
Level 7
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Message 1 of 5

Refund Please

Dear McAfee People,

Hope you are well.

Renewal charge went off before I could cancel. I got retrenched, so money is a bit tight.

From South Africa and the 011 707 5566 rings and goes dead after a few rings, so can't get through.

Could you please update on progress?

Reference Number 2874388196.

Best,

Ian

 

 

 

4 Replies
Former Member
Not applicable
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Message 2 of 5

Re: Refund Please

Hello @IanPe6 ,

we are sorry for the inconvenience caused

We have sent you email requesting for more information. Please respond to that email with the requested information to assist you better.

Regards

Srinivasa Ragavan VS

IanPe6
Level 7
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Message 3 of 5

Re: Refund Please

Good morning Srinivasa,

Thank you for the response.

Please see below all the answers.

Best,

Ian

 

1 - South Africa

2 - Any time between 7 to 11 December, preferred Monday, the 7th.

3 - 10:00am

4 - GMT + 2

5 +2782 747 0440

IanPe6
Level 7
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Message 4 of 5

Re: Refund Please

Also, Could not reply to e-mail.

Keep Well,

Ian

 

IlseH
Level 7
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Message 5 of 5

Re: Refund South Africa

Good day,

Kindly assist me with a refund for an automatic subscription that went off.  I am an annual payer.  Payment went off on 21 June 2022. I am in South Africa but the SA contact number does not work.  

Mcafee Policy allows 30-60 days for refund to be requested.  I trust you are able to contact me on the email I provided on my profile.   Your urgent assistance will be most appreciated.

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