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WD
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Message 1 of 6

No File Shredder

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My McAfee LiveSafe was updated on 3rd Jan 2021. Since then I can't find the  file shredder. Does this still exist and how do I find it.

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WD
Level 8
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Message 6 of 6

Re: No File Shredder

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I have found the file shredder now thanks for your help.

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Kumar_suman
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Message 2 of 6

Re: No File Shredder

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Hi @WD ,

Greetings from McAfee.

McAfee UI has been modified in the latest version.

Kindly click on My protection (4 square box) on top lift and you will find the file shredder under "Protect your identity".

For any further assistance, you can get in touch with our consumer support team by accessing the below link.

McAfee Consumer support

Regards,

Kumar.

 

 

 

 

WD
Level 8
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Message 3 of 6

Re: No File Shredder

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Thanks for your reply. I have just tried what you suggested and when I click on the 4 square box there is nothing which states 'Protect your identity'. Therefore I still can't see the file shredder anywhere.
Kumar_suman
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Message 4 of 6

Re: No File Shredder

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Hi @WD ,

Thank you so much for your response.

Kindly share the Mcafee Version so that we can identify the issue and if possible kindly provide us a screenshot of McAfee Protection.

regards,

Kumar

WD
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Message 5 of 6

Re: No File Shredder

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The version is 20.2, build 20.2.115. last update 1/3/2022.
WD
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Message 6 of 6

Re: No File Shredder

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I have found the file shredder now thanks for your help.

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