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Moving devices between LiveSafe subscriptions

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I currently have 2 McAfee subscriptions

One subscription started in 2019
McAfee LiveSafe (3 devices) Via Hewlet Packard Consumer 30 day
Registration Date 2019-07-14
Currently scheduled to auto-renew 2022-06-15

Currently associated with
1 active PC (Laptop-9N2MS3KB)
2 inactive PCs (DESKTOP-STN0E2S, ABSDESKTOP)
Those are actually 2 different named for the same computer, now in storage.
That PC hasn't been connected or updated since May, 2021

One subscription started with a new machine in May 2021
McAfee LiveSafe (1 device) via Dell XPS, expires 2022-05-28

Currently associated with
1 active PC (ABSDELLDESKTOP)

The inactive PCs are 2 names for the same machine, which is no longer in use, and is currently in storage.

-- I'd like to remove the 2 inactive PCs from McAfee LiveSafe (3 Devices) via Hewlet Packard

-- I'd like to leave Laptop-9N2MS3KB on McAfee LiveSafe (3 Devices) via Hewlet Packard

-- I'd like to move the ABSDELLDESKTOP over to McAfee LiveSafe (3 Devices) via Hewlet Packard

I'd like to continue the McAfee LiveSave (3 Devices) subscription that will auto-renew in June, covering 2 devices.
I'll let the other subscription lapse.

How do I achieve my goals?

1 Solution

Accepted Solutions

Re: Moving devices between LiveSafe subscriptions

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Hi @AndrewBS42 

Greetings from McAfee.

We are sorry for the inconvenience caused. We recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.

McAfee Consumer Support

Please follow the below McAfee Article for any similar situations,

How to deactivate an existing PC's McAfee software license

Regards,
Edward Franso.

View solution in original post

1 Reply

Re: Moving devices between LiveSafe subscriptions

Jump to solution

Hi @AndrewBS42 

Greetings from McAfee.

We are sorry for the inconvenience caused. We recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.

McAfee Consumer Support

Please follow the below McAfee Article for any similar situations,

How to deactivate an existing PC's McAfee software license

Regards,
Edward Franso.

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