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jarmengol
Level 9
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Message 51 of 110

Re: Module Core Service high cpu and ram usage

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As a follow up to yesterday's messages, today I turned on and used the laptop very little, Memory had slightly increased to about 400MB I left it on for a few hours and the value has increased to about 1GB. When I came back, just to do something with the computer, I tried opening and closing Outlook, Word, Excel, to see if there was any change, and I don't really see any variation the exact moment I open them. However, I just sit and stay looking at the values of CPU and Memory and they are totally erratic, CPU will stay mostly at 0-5% but will suddenly increase to 20-30% for a few seconds... same with Memory that for now stays close to 1GB but increases to 2GB for a few seconds, sometimes will even reach 3-4 GB and will go down back to 1GB.

jarmengol
Level 9
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Message 52 of 110

Re: Module Core Service high cpu and ram usage

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Selvan,

You haven't acknowledged receipt of any message. It says you are a Moderator... whatever that is. Are you in charge to help or something or is bothering to follow up a total waste of time?

selvan
McAfee Retired
McAfee Retired
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Message 53 of 110

Re: Module Core Service high cpu and ram usage

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Selvan,

You haven't acknowledged receipt of any message. It says you are a Moderator... whatever that is. Are you in charge to help or something or is bothering to follow up a total waste of time?


I have compiled my observations and shared the same with concerned team for investigation. Note that I will post back if more details are required.

Appreciate everyone being patient.

jarmengol
Level 9
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Message 54 of 110

Re: Module Core Service high cpu and ram usage

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Selvan,

Thank you for your reply, good to know after so long someone is taking care of the issue. Will continue keeping you updated then.

Regards.

dug5y
Level 7
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Message 55 of 110

Re: Module Core Service high cpu and ram usage

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I'm yet another user who's recently been experiencing exceptionally high memory usage on my PC thanks to the Module Core Service activity (up to 98%!!) - a Dell XPS with Windows 10.  For the last couple of days this has rendered my PC totally unusable as it quickly slows down to a complete stop.  I'm therefore now having to consider disabling the McAfee Virus Scan package on my PC so that I can at least continue to work until this issue is resolved.

 

stew32
Level 7
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Message 56 of 110

Re: Module Core Service high cpu and ram usage

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Another me too...Total Protection virus protection is behaving like a virus on my Dell; sucking up ram and cpu. Rebooting doesn't fix this issue for long. I need a fix like yesterday. I can't keep rebooting. I can't end the process or lower its priority. I have paid for software that is killing my computer. Where is the fix???

sam2817
Level 7
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Message 57 of 110

Re: Module Core Service high cpu and ram usage

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Same here.
jarmengol
Level 9
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Message 58 of 110

Re: Module Core Service high cpu and ram usage

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Yesterday my Windows automatically installed the - Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4093112) April 10, 2018 - after it, once again values seemed to go back to "normal". After having the computer turned on for about an hour, the Memory of the Module Core Service has already reached 110MB and growing...

Re: Module Core Service high cpu and ram usage

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WHY DOES THIS SAY "SOLVED"?! THE PROBLEM MOST DEFINITELY HAS NOT BEEN SOLVED. NEW VICTIMS OF THIS CONTINUING AND CRIPPLING PROBLEM ARE REPORTING IN DAILY.

Re: Module Core Service high cpu and ram usage

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WHY DOES THIS SAY "SOLVED"?! THE PROBLEM MOST DEFINITELY HAS NOT BEEN SOLVED. NEW VICTIMS OF THIS CONTINUING AND CRIPPLING PROBLEM ARE REPORTING IN DAILY.

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