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Re: McAfee Management Service host - VERY HIGH CPU USAGE

Guys, Good morning. Just a suggestion: I used to work (retired by now) for a major US Technical company and guess what, when such an issue occured on a company's PC user, the technical department took a "remote control/access" of the PC in problem. Then, they could see the problem themselves, look at some technical logs in order to identify and solve the issue remotely. The question here is can McAfee use the same technical process?

whitzend
Level 8
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Message 32 of 193

Re: McAfee Management Service host - VERY HIGH CPU USAGE

Much as I would love to help, I uninstalled McAfee a couple of days ago and now the install process keeps failing so I can't put it back on.

I've tried using the McAfee Virtual Technician but it doesn't find a problem, so I'm a bit stuck.

on the positive side (for me) my PC is performing beautifully now!

flopi
Level 7
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Message 33 of 193

Re: McAfee Management Service host - VERY HIGH CPU USAGE

Hallo dudes,

I have same problem as you, maybe it is not so bad but still MMSh is taking me from 25 to 90 % usually it is about 40 % but sometimes PC is absolutely not useable. I tried some ways to fix it but nothing help. I also try that memory dump but I don t know why it is not possible on my PC.

I hope that you will reach this problem soon because tomorrow I have LAN Party so it is sooo serious

Re: McAfee Management Service host - VERY HIGH CPU USAGE

The problem is the log gathering program will not work as the cpu/memory use slows it to unusable speeds. That is why they after memory dumps.

Re: McAfee Management Service host - VERY HIGH CPU USAGE

Uninstall via windows Programs and features then run  MCPR

Download the MCPR tool.

Reboot and follow the preparation steps for an install.

Mcafee install preparation steps

flopi
Level 7
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Message 36 of 193

Re: McAfee Management Service host - VERY HIGH CPU USAGE

Thank you very much it works perfectly

Re: McAfee Management Service host - VERY HIGH CPU USAGE

What uninstall reinstall helped it does not usually though you will get 16.0.R6 version that does not have a fix for this issue.

user_67973
Level 8
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Message 38 of 193

Re: McAfee Management Service host - VERY HIGH CPU USAGE

In my laptop, as reported earlier, CPU usage hovers around 90% thus slowing down everything. I have enabled complete memory dump and your engineer can collect the log any time. Trust you will find a quick remedy as I am at the end of my patience

Re: McAfee Management Service host - VERY HIGH CPU USAGE

Thanks

  to note and arrange dump pickup

darylslinn
Level 7
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Message 40 of 193

Re: McAfee Management Service host - VERY HIGH CPU USAGE

This is crazy, I have the same issue and this is rendering my PC almost unusable.... the CPU usage varies between 80% and 98%
mcafee issue.jpg

HELP !!!!
Please

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