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prathusharekha
Level 7
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Message 1 of 3
‎01-18-2022 03:17 AM

McAfee Livesafe 36 months free not activated for my new Alienware M15 RYZEN Laptop

McAfee was supposed to be preinstalled on my new Dell Alienware M15 RYZEN ED. R5. But it was not, and did not show under Dell Digital Delivery either. I created and logged in to a McAfee account, but could not download it from there. A technician from Dell (that I contacted for unrelated reasons) told me that I could download it from the Dell support page, but no luck either. Is it possible to still get mcAfee Livesafe?

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prathusharekha
Level 7
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Message 2 of 3
‎01-18-2022 04:42 AM

Re: McAfee Livesafe 36 months free not activated for my new Alienware M15 RYZEN Laptop

resolved it by chatting with the mcafee technical support team. thanks McAfee

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Edward_Franso
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Message 3 of 3
‎01-18-2022 05:25 AM

Re: McAfee Livesafe 36 months free not activated for my new Alienware M15 RYZEN Laptop

Hi @prathusharekha 

Greetings from McAfee.

We are glad to know that your issue has been resolved. For any further assistence feel free to reach our consumer support team by accessing the below link.

McAfee consumer support

Regards 

Edward Franso

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