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RD_JP
Contributor
Message 1 of 2
‎10-19-2022 11:16 AM

McAfee LiveSafe Not able reinstall on PC Win10 22H2

Been using McAfee LiveSafe since 2013, recently observed that on manual update it flashed error problem with update please contact technical support. 

Tried chat and using McAfee Removal tool uninstalled LiveSafe (clearly it was not getting updates and it stuck at 16.0.r17) was informed latest is now r48 

However, I am not able to reinstall it from myaccount page tried Edge / Firefox /Chrome and even tried another PCs  on my account page once I click on check box for ' I've read and accept the McAfee License Agreement.' 

 It doesn't load download link , neither when I select add device it gives product key but installer is not loading. Have reset browser settings on three computers still no joy. 

Is there any way I can download latest version of installer 

 

Regards,

RD_JP

 

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1 Reply
krishna55
Moderator
Moderator
Message 2 of 2
‎10-19-2022 02:20 PM

Re: McAfee LiveSafe Not able reinstall on PC Win10 22H2

Hi @RD_JP,

Greetings from McAfee.

McAfee is aware of this issue and we are working towards a solution. We will keep you updated as we receive more information.

Regards,

Krishnamanikandan KS

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