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TB
Level 7
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Message 1 of 4

Livesafe firewall blocking office documents being opened from Office365 via Chrome

I am unable to open a document (word, PowerPoint, excel) from my Office365 home page. When I turn off the firewall I am able to open documents. This applies to files opened via the browser of via a local version of the app. I did not have this problem last week.  

3 Replies

Re: Livesafe firewall blocking office documents being opened from Office365 via Chrome

First, go to the apple store and find the app called "iCloud." Once you have found it, click on it. You will then be brought into a screen with two options: Sign In or Create an Account. If this is your first time logging in, we suggest clicking on "Create an Account on https://icloudlogin.de/" because if you already have an account and know your password, signing in should be easy!

Magesh
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Message 3 of 4

Re: Livesafe firewall blocking office documents being opened from Office365 via Chrome

Hi @TB 

McAfee is aware of this issue and working as fast as to fix this issue. We will keep you posted on this. 

In the mean time. Try reinstalling the App or access your docs by turning off real time scan and Firewall with in the UI. 

Thanks, 

Re: Livesafe firewall blocking office documents being opened from Office365 via Chrome

Is this the issue fixed in Virusscan 24.7.157 yesterday?

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