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YY
Contributor
Message 1 of 2
‎05-13-2022 07:13 AM

LiveSafe's hwupdchk.exe taking 25-30% of my CPU

LiveSafe's hwupdchk.exe is taking 25-30% of my CPU on an Intel NUCi7.

Other than the performance hit, it makes the fan work all the time, which is really annoying at night.

I can kill the process in the task manager, but it comes back.

I can find the file in Windows Explorer, but I can't delete it.

A post on this topic from 2017 provided no help.

please help!

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1 Reply
Venkat_YM
Moderator
Moderator
Message 2 of 2
‎05-13-2022 09:23 AM

Re: LiveSafe's hwupdchk.exe taking 25-30% of my CPU

Hi @YY 

Sorry for the inconvenience caused. We request you kindly perform the below steps.

Please make sure windows updates are up-to-date and ensure on your device McAfee installed with the latest version 16.0.46.

If the McAfee application  installed with an old version do un-install and re-install the application and let us know how it goes.

Un-install McAfee application by going to control panel and check for the McAfee Livesafe program under programs and features

Kindly make sure removing all McAfee folder by going to c:\program files

Under program files find  McAfee folder and remove entirely.

clear temporary files and temp files by press win+r and type %temp% and temp remove all the files under this folders.

Kindly re-install McAfee Livesafe again.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

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