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LiveSafe Mac install keeps prompting to remove old version of McAfee

Have been having issues with the LiveSafe "re-install" on Mac running High Sierra.  After numerous issues with the original install I used the uninstall app to uninstall McAfee LiveSafe.  If I then attempt to re-install it still detects an old version and continually pop's up with the "Remove Old" version button.  Window flashes when I click "Remove Old" to uninstall and basically can't get past the remove old.  Is there any way to manually remove the old version if there are lingering files left?  Basically unable to re-install at this point.  Trying too re-install LiveSafe 4.1.2 (todays latest version).

Could any of these be the culprit?

% find . -name *McAfee*

./usr/local/McAfee

./usr/local/McAfee/WebProtection/bin/com.mcafee.McAfeeSafariHost.plist

./Library/Documentation/Help/McAfeeSecurity_WebControl.help

./Library/Documentation/Help/McAfeeSecurity_WebControl.help/Contents/Resources/de.lproj/static/McAfee_logo_200x50.png

./Library/Documentation/Help/McAfeeSecurity_WebControl.help/Contents/Resources/zh-Hans.lproj/static/McAfee_logo_200x50.png

./Library/Documentation/Help/McAfeeSecurity_WebControl.help/Contents/Resources/ja.lproj/static/McAfee_logo_200x50.png

./Library/Documentation/Help/McAfeeSecurity_WebControl.help/Contents/Resources/English.lproj/static/McAfee_logo_200x50.png

./Library/Documentation/Help/McAfeeSecurity_WebControl.help/Contents/Resources/es.lproj/static/McAfee_logo_200x50.png

./Library/Documentation/Help/McAfeeSecurity_WebControl.help/Contents/Resources/fr.lproj/static/McAfee_logo_200x50.png

./Library/StagedExtensions/usr/local/McAfee

./Library/StagedExtensions/Library/Application Support/McAfee

./private/var/log/McAfeeInternetSecurity.log

./private/var/log/McAfeeInternetSecurity.log.0

./private/var/folders/jl/rn_r2xkx4637m6hrm3m8d7lc0000gn/C/com.McAfee.McAfeeSafariHost.McAfeeSafariWCExt

./Users/xxx/Software Downloads/McAfeeReceipt.pdf

./Users/xxx/Library/Application Scripts/com.McAfee.McAfeeSafariHost.McAfeeSafariWCExt

./Users/xxx/Library/Mobile Documents/com~apple~CloudDocs/Documents/McAfee2013SerialNumber.pdf

./Users/xxx/Library/Mobile Documents/com~apple~CloudDocs/Documents/McAfee2013Purchase.pdf

./Users/xxx/Library/Containers/com.McAfee.McAfeeSafariHost.McAfeeSafariWCExt

./Users/xxx/Library/Containers/com.McAfee.McAfeeSafariHost.McAfeeSafariWCExt/Data/Library/Application Scripts/com.McAfee.McAfeeSafariHost.McAfeeSafariWCExt

./Users/xxx/Library/Caches/com.mcafee.McAfeeReporter

2 Replies
catdaddy
Reliable Contributor
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Message 2 of 3

Re: LiveSafe Mac install keeps prompting to remove old version of McAfee

I have asked a Tier 2.5 to assist you and add to the discussion.

Cliff
McAfee Volunteer
Karthik_K
McAfee Retired
McAfee Retired
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Message 3 of 3

Re: LiveSafe Mac install keeps prompting to remove old version of McAfee

Hi ​,

Please check the location below for McAfee traces to remove and then try the installation after deleted them from Trash too:

/Library/Application Support

/Library/LaunchDaemons

/Library/LaunchAgents

/Library/Preferencepanes

/Library/Preferences

/usr/local/

Regards,

Karthik K

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