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ChrisR64
Level 9
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Message 1 of 14

LiveSafe DAT update

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What is the latest LiveSafe DAT number please?

I have not had an update for two days and I am informed I have the latest updates.

I am on DAT 4310.

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ChrisR64
Level 9
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Message 13 of 14

Re: LiveSafe DAT update

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Hi

 

During the last 24 hours, my LiveSafe software has updated from DAT 4398 to 4310 and now 4313!

I accept all now appears to be working correctly but something must have been going on.

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13 Replies
Allwyn_GI
Moderator
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Message 2 of 14

Re: LiveSafe DAT update

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Hi @ChrisR64,

McAfee updates automatically whenever there is an update rolled out from the server. Hence, you don't have to worry about the updates when you have the Automatic Updates turned On. McAfee will update automatically. You the latest DAT version 4310.

 

Regards,

Allwyn I

jonnywalker
Level 10
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Message 3 of 14

Re: LiveSafe DAT update

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Hi

This happens from time to time. I,m not so satisfied how McAfee performs updates.

I would like that it seeks for updates right after you have started your pc. For ex now if you have turned of your pc over night it can take several hours before it checks for up-

dates therefore I do a manual check even if I have the automatic turned on. I have another pc with Avast free installed and it allways check for updates right after upstart.

ChrisR64
Level 9
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Message 4 of 14

Re: LiveSafe DAT update

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Update

 

McAfee uninstalled, cleaned my PC and reinstalled LiveSafe. Same problem DAT still 4310 (Friday)

I updated LiveSafe on a second device that had not been used for a week. It also updated to 4310 (Friday's DAT)

Issue unresolved!

ChrisR64
Level 9
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Message 5 of 14

Re: LiveSafe DAT update

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Issue NOT resolved

ChrisR64
Level 9
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Message 6 of 14

Re: LiveSafe DAT update

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LiveSafe reinstalled by McAfee by remote control. Problem exists on a second device.

ISSUE NOT RESOLVED.

Remote technician told me 4310 is NOT latest DAT.

jonnywalker
Level 10
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Message 7 of 14

Re: LiveSafe DAT update

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Hi

It.s same for me Total Protection same motorversion 4310.0 this has happened before especially on weekends. Maybe they don´t work then ? I´m almost certain that the problem is going to be solved tomorrow. And I don´t think the pronblem is on our side of the line so to speak. But the problem is that it makes us users (customers) unsecure if the product is reliable. And that is not god for a company.

ChrisR64
Level 9
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Message 8 of 14

Re: LiveSafe DAT update

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Let's hope it is solved tomorrow as it does make you feel insecure.

Allwyn_GI
Moderator
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Message 9 of 14

Re: LiveSafe DAT update

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Hi @ChrisR64 & @jonnywalker,

It doesn't mean that McAfee don't work or its updates won't be rolled out on weekends. Sometimes, it take time for McAfee and the patches released, to be rolled out to all its servers. So you need not to worry about the updates as long as the automatic update feature is turned on.  

Regards,

Allwyn I 

Re: LiveSafe DAT update

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Hi

Yuo have two devices and both is on moterversion 4310.0 ? And that is after McAfee suport reinstalled the program ? Is that correct understood by me ?

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