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ladyquake
Contributor II
Message 1 of 8

Is there a way to stop the windows tray popups?

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I play computer games alot.

When those popups come up about renewal ending soon (starts months before) and other things, it goes off my game or interupts the game, i lose control for few moments..

Is there a way to stop them popping up?
I know when it ends without those.

Sometimes I think that would be the thing to stop me renewing.

thanks

Shirl

1 Solution

Accepted Solutions
Hari_durairaj
Moderator
Moderator
Message 2 of 8

Re: Is there a way to stop the windows tray popups?

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Hi @ladyquake 

Greetings from McAfee

We are sorry for the inconvenience caused. Kindly follow the below steps and update us the issue status

  • Disable information alerts in McAfee (Open McAfee >> Settings >> General Settings >> Information alerts)
  • Disable Sites notification on your browser (Open Browser >> Settings >> Security and Privacy >> Site Settings >> Notifications)

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari 

View solution in original post

7 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 8

Re: Is there a way to stop the windows tray popups?

Jump to solution

Hi @ladyquake 

Greetings from McAfee

We are sorry for the inconvenience caused. Kindly follow the below steps and update us the issue status

  • Disable information alerts in McAfee (Open McAfee >> Settings >> General Settings >> Information alerts)
  • Disable Sites notification on your browser (Open Browser >> Settings >> Security and Privacy >> Site Settings >> Notifications)

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari 

ladyquake
Contributor II
Message 3 of 8

Re: Is there a way to stop the windows tray popups?

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Hi

I have the information alerts box unticked already.

Still pops up on tray bottom right of windows.

Had 2 tonight, one on renewal and one on something else.

Anything else to try?

 

Regards

 

Shirl

Peacekeeper
Message 4 of 8

Re: Is there a way to stop the windows tray popups?

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Some notifications can be stopped in browser settings but renewal ones are marketing group and unstoppable from what I was told a few years ago.

ladyquake
Contributor II
Message 5 of 8

Re: Is there a way to stop the windows tray popups?

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Do Mcafee have a Gamers mode like Nortons that hides things when in games?

I have looked about can't see anything like that on the website.

Some games I play in full screen, some are in windows.

Shirl

Peacekeeper
Message 6 of 8

Re: Is there a way to stop the windows tray popups?

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Unsure if this does what you want but McAfee has a product McAfee Gamer security. Maybe check their site for details.

JessieO
Contributor
Message 7 of 8

Re: Is there a way to stop the windows tray popups?

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When I go to Settings >> General Settings >> Information alerts there is no option to turn it off. I don't want the annoying pop-ups.

cyberdude
Reliable Contributor
Reliable Contributor
Message 8 of 8

Is there a way to stop the windows tray popups?

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Hello @JessieO 

you are right that there is currently no option to turn off alert settings.

however McAfee is aware of this and for about a week ago McAfee moderator Venkat replied in other topic the following message;

We would like to inform you that McAfee aware of this alerts and the concern team in the progress to bring some changes for marketing alerts. I shall keep us updated once receive any further information on this.

Regards,
Venkat

hope that those changes are coming soon

greetings

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