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K_Naidu
Level 7
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Message 1 of 2

How to transfer antivirus software from old laptop to new laptop

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Hi,

My father has an account with McAfee that allows him to protect multiple devices. I currently have the McAfee LiveSafe antivirus software installed on my old laptop. I recently purchased a new laptop and I was enquiring as to whether or not its possible to transfer the software to my new laptop? Or does it have to be deactivated on my old laptop and reinstalled on my new laptop? Please let me know how this is done.

I would be greatly appreciative for any assistance you could provide. 

Kind regards

1 Solution

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Venkat_YM
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Re: How to transfer antivirus software from old laptop to new laptop

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Hi @K_Naidu 

Greetings from McAfee.

We would like to let you know If your McAfee account has unlimited license then we recommend you to have a fresh installation on your new device as there is wouldn't have an option to transfer software. For fresh installation, kindly click on the below link for more information to download McAfee software.

How to download and install McAfee consumer products

If you would like to de-activate your old device on your account then we request you to contact our chat support for further assistance.

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

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Venkat_YM
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Message 2 of 2

Re: How to transfer antivirus software from old laptop to new laptop

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Hi @K_Naidu 

Greetings from McAfee.

We would like to let you know If your McAfee account has unlimited license then we recommend you to have a fresh installation on your new device as there is wouldn't have an option to transfer software. For fresh installation, kindly click on the below link for more information to download McAfee software.

How to download and install McAfee consumer products

If you would like to de-activate your old device on your account then we request you to contact our chat support for further assistance.

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

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