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gene1000
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Message 1 of 10

How to exclude FOLDERS in McAfee LiveSafe

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Hello all, my first post on this forum.

I just installed McAffee LiveSafe and I'm trying to exclude a FOLDER from quarantine (not an individual file). Is this possible and if so, how do I do it?

Thanks for your help.

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sanjay
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Message 4 of 10

Re: How to exclude FOLDERS in McAfee LiveSafe

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Unfortunately, McAfee doesn't have an option to exclude an entire folder. You will have to exclude the files in the folder individually to exclude the contents of the folder.

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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Re: How to exclude FOLDERS in McAfee LiveSafe

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In version 14.10.r12 you could only exclude folders in custom and scheduled scan but not in Real time scanning (files only). Now in higher versions real time scanning only excludes files individually you cannot exclude a folder ever. Mcafee now scans files only when actioned/run and scan does not scan all the files it used to. Scheduled scan does not now have exclusions.

If you have files that you feel are falsely quarantined you can submit them for review as per

pmsandstad
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Message 3 of 10

Re: How to exclude FOLDERS in McAfee LiveSafe

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Installing Windiows subsystem for Linux and the Kali Linux from the Microsoft store results in several files deleted from C:\Users\[user]\AppData\Local\Packages. To not be able to whitelist Microsofts store downloads is not a good solution!

sanjay
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Message 4 of 10

Re: How to exclude FOLDERS in McAfee LiveSafe

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Unfortunately, McAfee doesn't have an option to exclude an entire folder. You will have to exclude the files in the folder individually to exclude the contents of the folder.

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

View solution in original post

nihil84
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Message 5 of 10

Re: How to exclude FOLDERS in McAfee LiveSafe

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Not allowing to exclude heavy loaded folders (like software building output folders and IDE cache folders) or executables by pattern (like msbuild.exe, devenv.exe) it could be not so clever as you may think because you are forcing people with performance issues to disable real-time scan at all.

Do you really think that this is the safer option?

Re: How to exclude FOLDERS in McAfee LiveSafe

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Google drive keeps asking me to exclude the virtual drive folders and sub=folders from AV scans

Please talk to Google about a solution to this

mdebiec
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Message 7 of 10

Re: How to exclude FOLDERS in McAfee LiveSafe

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Real-time scanning folder exclusion will be very useful also for developing directories. Where there is a lot of small text files which different extensions and there are a few more each day.

mexuhew
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Re: How to exclude FOLDERS in McAfee LiveSafe

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Years later...

And I too found out today that I cannot exclude a folder. And excluding files it's not the same as excluding a folder.

Mcafee ends up hindering the performance by scanning things uselessly.

This should be an option, even Microsoft Windows Defender allows it.

Make it an option McAfee!

Re: How to exclude FOLDERS in McAfee LiveSafe

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why don't YOU talk to Google about this.

Take ownership of your user's problems.

Re: How to exclude FOLDERS in McAfee LiveSafe

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There are plenty of reasons to want to exclude folders. On my gaming PC for example, a folder on one of my storage drive is used to store trainers (trainers are apps used to cheat in single player games/modes). These trainers come from one single site that is well known and has been around for years. 

However, simply because of the way a trainer has to behave in order to work (modifying memory values of another app, in this case the game), it could very likely trigger a false positive from a AV's behavior analysis of the app. 

Being able to at least add whole folders to McAfee as exclusions would take care of this.

Heck Windows Security will let you add files, folders, even whole drives as exclusions if you want.

I try to give McAfee a chance from time to time. Recently got 1 year of live safe on unlimited PC's for $20 because of a offer that came with my Samsung Note 20 Ultra 5G. Once I found out McAfee STILL has not added this feature you can find tons of forum posts of people asking them for I uninstalled McAfee and immediately canceled the auto renew. 

The service dose not expire till 7/8/2022, but I've not interest in installing it again since this still hasn't been added.

How hard could it possibly be to add. They have managed to do like 4 complete UI re designs of McAfee in the past few years, but can't handle adding this feature people have been asking them to add for years and years? Really?

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