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Can't Close Out Notification/Pop-Ups

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Every few days I get a popup from Mcafee LiveSafe (not ads like I've seen many posts, just notifications about needing to do a scan/monthly reports/etc), despite having all notifications turned off. These notifications don't have any kind of close/exit button, show up on top of other things I have open, and are only halfway on screen (I can't drag them fully on the screen to close them out). Every time one shows up I have to stop what I'm doing and restart my computer to get rid of the annoying notifications. Does anyone know how to make this stop happening? I tried uninstalling and reinstalling, didn't work. Have gone through settings and didn't find anything that works. I'm on an HP laptop using Windows 10 if that helps, will include screenshots. Planning on just getting rid of McAfee entirely tbh, doesn't work that great for something that's supposed to be protecting my computer. 

Screenshot (2).pngScreenshot (3).pngScreenshot (4).png

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Re: Can't Close Out Notification/Pop-Ups

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Actually also try setting your display to 100%. That or rather setting to 125% truncates popups.

 

 

 

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Bharani_BD
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Re: Can't Close Out Notification/Pop-Ups

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Hi @theoretical99 

Please turn off the information alerts from settings>>General settings>>Information alerts. let us know if you require any further help on this.

Thanks & Regards
Bharanidharan S

 

 

Re: Can't Close Out Notification/Pop-Ups

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Actually also try setting your display to 100%. That or rather setting to 125% truncates popups.

 

 

 

YH
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Re: Can't Close Out Notification/Pop-Ups

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Hi @Bharani_BD 

I have exactly the same problem as @theoretical99 had, i have denied any form of popups in the settings of mcafee total protection. The only way to get "rid" of the pop ups is to restart the computer. Its all fun and games once and a while but some days i get 5 of these stuck popups. Is there any secondary way?

Re: Can't Close Out Notification/Pop-Ups

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Hi @YH,

I believe the issue is a scaling bug due to how McAffee interacts with Windows 10. Windows default/recommended display size is 150%, if you set it to 100% or 125%, like @/Peacekeeper suggested, it does make the notifications fit inside that box instead of being cut off! Unfortunately, that doesn't work with my screen size or my poor eyesight so I've just kept it scaled up & deal with the pop-ups because I haven't found any other way to fix it. 

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