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HannahGoibles
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Message 1 of 2
‎10-13-2021 02:22 PM

Brand new (replaced) Lenovo hard drive being slowed (100% disk usage) After Installing LiveSafe

Read attachment, am one severely unhappy customer after months of lost time/education for my Daughter during home-schooling/lockdown and expensive repair bills / warranty renewals.....McAfee LiveSafe appeared to be at the root of it all.

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Magesh
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Message 2 of 2
‎10-13-2021 03:25 PM

Re: Brand new (replaced) Lenovo hard drive being slowed (100% disk usage) After Installing LiveSafe

Hi @HannahGoibles 

We are sorry for the inconvenience. Please check the McAfee version installed  and ensure it is up to date. Also check in task Manager what are the process that consumes high CPU. 

Perform the below steps

  1. Remove unwanted apps from PC 
  2. Clear all temp files 
  3. check windows is up to date
  4. turn off schedule scan option and perform manual scan when required 

Please refer below articles to check if your software is up to date

how to verify that McAfee is up to date 

Please feel free to reach our support by contacting on 866-622-3911 or through chat by accessing the below link

Chat Support 

Regards

Magesh J

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