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MarkH394
Contributor
Message 1 of 3

Auto renewal request refund

Hi, I have just been billed for another year via auto-renewal. I never agreed to this and would not have switched this creative idea on if I had known about it upon my initial purchase. 

Please can I now ask for a refund and let me know once completed.

 

Thank you 

 

Mark

2 Replies
krishna55
Moderator
Moderator
Message 2 of 3

Re: Auto renewal request refund

Hi @MarkH394,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

NuIrl
Contributor
Message 3 of 3

Re: Auto renewal request refund

Dear Moderator

I have to click into this field, even though I have registered, I can't seem to post a question or complaint. 

I cancelled this auto renewal subscription and requested a refund and this company's website didn't recognise or acknowledge my refund request.  

I do not want to renew this service and I want an immediate refund please.

Thank you.

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