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stefano_bava
Former Member
Message 1 of 2
‎09-24-2017 05:38 AM

errore nel rinnovo abbonamento mcafee

Ho commesso un errore nel rinnovo del mio abbonamento antivirus. Invece di rinnovare ne ho fatto uno nuovo.

Io avevo già un abbonamento che mi scadeva il 27/10/2017; se avessi proceduto al rinnovo invece di pagare € 80,00, ne avrei pagati solo € 50,00.

Ormai ho sbagliato quindi non posso più rimediare? E’ possibile annullare il nuovo abbonamento e procedere al rinnovo del nuovo abbonamento? Con il rimborso ovviamente del pagamento effettuato?

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1 Reply
denitsa_k
Former Member
Message 2 of 2
‎10-27-2017 06:50 AM

Re: errore nel rinnovo abbonamento mcafee

Gentile Cliente,

Grazie per averci contattato.

Ci scusiamo per il ritardo nel rispondere alla Sua richiesta.

E possibile annullare un abbonamento entro 60 giorni dopo il rinnovo.


In caso abbia bisogno di ulteriore assistenza, La consigliamo di contattarci via chat / telefono utilizzando le opzioni indicate di seguito. Un rappresentante sarà in grado di aiutarLa in tempo reale.
Il ns numero telefonico e' 02 45 28 15 10, mentre avra' la possibilita' di una sessione chat al seguente link:
http: / / service.mcafee.com.  . 
La invitiamo gentilmente a comunicarci numero di richiesta indicato precedentemente ad ogni contatto.
Nei prossimi giorni potrebbe ricevere un sondaggio riguardante la Sua opinione sulla qualita' della nostra assistenza, e ci aiutrera' a migliorarla.
La ringraziamo in anticipo per la Sua collaborazione.

Distinti Saluti,
Denitsa K.
Assistenza Clienti McAfee.

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