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vincenzo1
Contributor
Message 1 of 2
‎07-06-2018 11:33 AM

erroe 12152

Buonasera dopo aver rinnovato l'abbonamento a Mcafee mi è arrivata un email con il link e il programma da ri-scaricare e da re-installare. Ho eseguito la procedura che non porta a termine dandomi l'errore 12152. Ho provato la prima soluzione installando Mcafee virtual Technician con esito negativo in quanto riprovando a reinstallare Mcafee mi da di nuovo lo stesso errore. La seconda soluzione è stata quella di provare Pre-install tool e anche questo con esito negativo. Infine ho provato con MCPR e anche con questo niente da fare in quanto mi dice di aver rimosso tutto, ma provando a riavviare e a reinstallare mcafee mi da lo stesso errore. Chiedo a voi un aiuto o una soluzione visto che ho pagato per altri due anni ma non sono coperto dallo stesso antivirus. Grazie.

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Former Member
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Message 2 of 2
‎07-10-2018 08:32 AM

Re: erroe 12152

Gentile cliente

 

Le invio le istruzioni da seguire per risolvere problema Errore 12152. Se incontra difficolta' non esitare a contattarci al nostro support attraverso la chat sul sito service.mcafee.com oppure telefonando al 0245281510

 

Distinti saluti

Silvester Ramazzotti

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