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Bea1
Contributor
Message 1 of 3
‎11-15-2021 03:26 PM

Rinnovo abbonamento Antivirus

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Salve a tutti. L’anno scorso ho acquistato su Amazon il pacchetto “McAfee Total Protection 2020, 3 dispositivi, 1 anno” che scade il 29/11/2021. Ora ho acquistato il pacchetto “McAfee Total Protection 2022, 10 dispositivi, 1 anno”. Se inserisco già il codice su McAfee per il rinnovo, si rinnova subito o alla scadenza dell’altro?
Grazie
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ivanela_i
McAfee Employee
McAfee Employee
Message 3 of 3
‎11-16-2021 01:27 AM

Re: Rinnovo abbonamento Antivirus

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Gentile cliente, grazie per aver contattato l'Assistenza McAfee  e per la sua continua fiducia nell'utilizzo di McAfee per stare al sicuro.

 
Lei puo gia' attivare il nuovo codice dal suo account Mcafee. 
Fare clic su ACCESSO. 
Immettere l'indirizzo e-mail e la password usati in origine per registrarsi  (se la password sia stata dimenticata, cliccare sul link "Password dimenticata". Verra' inviata una mail al Suo indirizzo di posta elettronica)
Quindi fare clic su Accedi.
Cliccare su "Account" Scegliere "Riscatta la scheda"
Una volta inserito il codice deve scegliere l'opzione aggiorna / upgrade l'abbonamento oppure solo clicckando "Avanti" e non scegliere MAI "Aggiungi nuovo abbonamento".

Seguendo i passaggi giusti il nuovo prodotto  “McAfee Total Protection 2022, 10 dispositivi" si aggancia a quello che sta per scadere e lei non perdera nessun giorno rimanente dal vecchio abbonamento.

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2 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 3
‎11-16-2021 12:52 AM

Re: Rinnovo abbonamento Antivirus

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Ciao @Bea1 

Saluti da McAfee!

Ci scusiamo per l'inconveniente. La linea di supporto per l'Italia è aperta solo durante l'orario lavorativo, quindi contattali durante l'orario lavorativo. Ti aiuteranno nell'elaborazione della tua richiesta.

Supporto: 02 45281510

In alternativa, puoi sempre contattare il supporto chat utilizzando il collegamento sottostante per l'assistenza tecnica.

Assistenza McAfee

Nota: abbiamo utilizzato il traduttore di Google per tradurre il messaggio sopra

Saluti,
Sudharsanam G

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ivanela_i
McAfee Employee
McAfee Employee
Message 3 of 3
‎11-16-2021 01:27 AM

Re: Rinnovo abbonamento Antivirus

Jump to solution

Gentile cliente, grazie per aver contattato l'Assistenza McAfee  e per la sua continua fiducia nell'utilizzo di McAfee per stare al sicuro.

 
Lei puo gia' attivare il nuovo codice dal suo account Mcafee. 
Fare clic su ACCESSO. 
Immettere l'indirizzo e-mail e la password usati in origine per registrarsi  (se la password sia stata dimenticata, cliccare sul link "Password dimenticata". Verra' inviata una mail al Suo indirizzo di posta elettronica)
Quindi fare clic su Accedi.
Cliccare su "Account" Scegliere "Riscatta la scheda"
Una volta inserito il codice deve scegliere l'opzione aggiorna / upgrade l'abbonamento oppure solo clicckando "Avanti" e non scegliere MAI "Aggiungi nuovo abbonamento".

Seguendo i passaggi giusti il nuovo prodotto  “McAfee Total Protection 2022, 10 dispositivi" si aggancia a quello che sta per scadere e lei non perdera nessun giorno rimanente dal vecchio abbonamento.

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