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milo1445
Contributor
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Message 1 of 3
‎09-02-2020 12:51 PM

Richiesta rimborso

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Salve, vorrei richiedere il rimborso di un abbonamento da 59,95 € data l’inefficaca del servizio (non è riuscito a eliminare una minaccia composta da virus). Quindi mi appello al diritto di rimborso possibile entro due settimane dall’acquisto, effettuato il 28 agosto 2020. Il codice dell’acquisto è #CS2588600410. In attesa di una conferma del rimborso, cordiali saluti 

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ivanela_i
McAfee Employee
McAfee Employee
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Message 3 of 3
‎09-03-2020 01:39 AM

Re: Richiesta rimborso

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Gentile Cliente,

 Il rimborso e' possibile ottenerlo entro 30 giorni dalla data di acquisto.

 

Ci contatti allo 0245281510 o via chat a service.mcafee.com per procedure.

 

Cordiali Saluti

 

Servizio Clienti McAfee

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Former Member
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Message 2 of 3
‎09-02-2020 07:26 PM

Re: Richiesta rimborso

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Hi @milo1445 

Ci scusiamo per l'inconveniente e

impossibile ricevere un rimborso. Ti chiediamo gentilmente di accedere al link sottostante che

contiene informazioni sul rinnovo automatico e anche su come ottenere un rimborso.

Rinnovo automatico / rimborso McAfee

 Si prega di accedere al collegamento sopra e seguire le istruzioni sullo schermo. Ci auguriamo che il tuo problema si risolva risolto presto

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ivanela_i
McAfee Employee
McAfee Employee
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Message 3 of 3
‎09-03-2020 01:39 AM

Re: Richiesta rimborso

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Gentile Cliente,

 Il rimborso e' possibile ottenerlo entro 30 giorni dalla data di acquisto.

 

Ci contatti allo 0245281510 o via chat a service.mcafee.com per procedure.

 

Cordiali Saluti

 

Servizio Clienti McAfee

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