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MicheleZ
Contributor
Message 1 of 5
‎04-16-2022 10:31 AM

Problema app smartphone android

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Ciao, ho un problema quando cerco di collegare il mio smartphone Android tramite Link di invito. Vengo reindirizzato a Google playstore ma non posso scaricare l app in quanto "il tuo dispositivo non è compatibile con questa versione". Qualcuno saprebbe aiutarmi? C'è una soluzione? Grazie! 

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ivanela_i
McAfee Employee
McAfee Employee
Message 5 of 5
‎04-18-2022 12:08 AM

Re: Problema app smartphone android

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Ciao, @MicheleZ ,

I dispositivi Huawei non sono più compatibili con le applicazioni McAfee a causa delle restrizioni imposte dal produttore del dispositivo. Il software di sicurezza McAfee installato sui dispositivi Huawei potrebbe riscontrare problemi come errori di installazione, mancata risposta o mancato avvio.

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krishna55
Moderator
Moderator
Message 2 of 5
‎04-16-2022 10:58 AM

Re: Problema app smartphone android

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Ciao @MicheleZ,

Saluti da McAfee.

Con la presente ti informiamo che il nostro requisito minimo per installare McAfee su dispositivo mobile è Android versione 7. Per maggiori informazioni, consulta il nostro articolo.
Requisiti di sistema
Limitazioni sulle versioni personalizzate di Android

Saluti,
Krishnamanikandan KS

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MicheleZ
Contributor
Message 3 of 5
‎04-16-2022 02:39 PM

Re: Problema app smartphone android

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Ciao @krishna55 ti ringrazio e ma il mio smartphone è Android versione 10 quindi non è questo il motivo del disservizio. Quale può essere il problema? Grazir
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MicheleZ
Contributor
Message 4 of 5
‎04-16-2022 02:43 PM

Re: Problema app smartphone android

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Ho visto ora che huawei emui non è supportata..
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ivanela_i
McAfee Employee
McAfee Employee
Message 5 of 5
‎04-18-2022 12:08 AM

Re: Problema app smartphone android

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Ciao, @MicheleZ ,

I dispositivi Huawei non sono più compatibili con le applicazioni McAfee a causa delle restrizioni imposte dal produttore del dispositivo. Il software di sicurezza McAfee installato sui dispositivi Huawei potrebbe riscontrare problemi come errori di installazione, mancata risposta o mancato avvio.

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