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Bendi237
Contributor
Message 1 of 2
‎08-22-2019 09:02 AM

Non riesco a disinstallare completamente McAfee

Salve,

ho eseguito tempo fa il ripristino del pc e come solito mi ha installato McAfee.

Ho provato a disinstallare da pannello di controllo, ma non funzionava, mi diceva di aggiornare la pagina.

Quindi ho deciso di andare a eliminare i file manualmente, però molti di questi sono inaccessibili e appunto non riesco a eliminare.

Ho notato appunto che nel pannello di controllo non appare più però continuava a lavorare in background.

Quindi ho provato anche a installare la prova gratuita (dopo aver riavviato il pc non aveva installato niente, quindi boh!) e poi avviare il tool per disinstallare, ma rimane a poco prima di metà senza andare avanti.

Cosa devo fare? Come faccio a bloccare i processi in background e tutti i relativi File presenti nel PC?

Spero che possiate essermi di aiuto, grazie, Marco

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1 Reply
ivanela_i
McAfee Employee
McAfee Employee
Message 2 of 2
‎08-23-2019 12:07 AM

Re: Non riesco a disinstallare completamente McAfee

Gentile Cliente,
 
Questo è un problema tecnico, quindi possiamo aiutarla al meglio contattando il nostro servizio clienti.

La invito a contattarci telefonicamente al numero 0245281510 o via chat su service.mcafee.com.

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