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WaveMax
Contributor
Message 1 of 2

McAfee VPN Client 5.9.2

Salve,

abbiamo installato il client VPN McAfee 5.9.2 per connetterci ad una rete remota, su un computer specifico non riesce a funzionare.

Dopo aver cliccato su connect, vengono chieste le credenziali, vengono accettate, validate, ma quando arriva a "Establish VPN adapter" rimane in attesa indefinita.

Nel log non viene indicato nulla di particolare.

Il computer ha Windows 10 Pro.

Ho provato a disabilitare il firewall (quello predefinito di windows, non sono installati altri software).

Su altri pc configurati in modo analogo invece non ha dato problemi.

Come posso identificare il problema?

 

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ivanela_i
McAfee Employee
McAfee Employee
Message 2 of 2

Re: McAfee VPN Client 5.9.2

Gentile Cliente,

 Non e' possibile determinare la fattispecie in questione attraverso la nostra community, se il problema persiste la invito a contattarci via chat a service.mcafee.com o via telefono allo 0245281510.

I nostri tecnici potranno valutare il problema attraverso una connessione remota

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