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MatteoLS
Contributor
Message 1 of 2
‎11-01-2019 11:37 PM

Licenza e reset windows

Salve, vorrei effettuare un ripristino di windows 10 e posseggo una licenza da 3 o 4 dispositivi (a cui non ho accesso oltre il mio) come posso fare per non essere lasciato fuori dopo il ripristino?

Grazie 

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1 Reply
ivanela_i
McAfee Employee
McAfee Employee
Message 2 of 2
‎11-05-2019 12:33 AM

Re: Licenza e reset windows

Gentile Cliente,

  Una volta ripristinato il PC, effettui gli aggiornamenti di Windows ed accede al suo account su home.mcafee.com per effettuare il download.

Il nome utente del suo account corrisponde all'indirizzo email usato per iscriversi, se non lo ricorda puo' visualizzarlo sul software McAfee prima di effettuare la riformattazione. La password puo' sempre essere rigenerata ( Ho dimenticato la password).

In ogni caso per cio' che concerne I problem di accesso al proprio account, consigliamo sempre di chiamarci allo 0245281510 o via chat a service.mcafee.com .

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