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ZioRed
Contributor
Message 1 of 2
‎06-09-2022 03:52 AM

Errore di accesso a Protezione dell'Identità

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Buongiorno,

dopo aver eseguito l'autenticazione al sito web di Protezione dell'Identità viene presentato un messaggio di errore e non mostra né una dashboard né altro impedendomi di fare qualsiasi cosa. Ho provato sia cliccando Protezione dell'Identità dall'applicazione McAfee Total Protection, sia cliccando il link "Mostra" nella mail di notifica "Le tue informazioni sono state rubate" che ho ricevuto dopo aver aggiunto un altro indirizzo email all'elenco di quelli da controllare.

In allegato trovate la schermata di errore che però non contiene alcuna informazione utile oltre al bottone "Riprova" (cliccando il bottone il cerchio che compare continua a girare all'infinito).

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ivanela_i
McAfee Employee
McAfee Employee
Message 2 of 2
‎06-09-2022 04:13 AM

Re: Errore di accesso a Protezione dell'Identità

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Ciao @ZioRed ,

Mi dispiace sapere che non possa accedere alla pagina della Protezione dell'Identità in questo momento.

Quello que posso suggerirLe è provare più tardi, o provare con un browser diverso del che usa abitualmente. Può anche tentar aprire la pagina in una finestra in modo Incognito (Private Browsing)

Spero che questi soggerimenti Le siano di aiuto!

Se ha bisogno di auito addizionale, può anche contatarci per chat o telefono visitando:

http://service.mcafee.com

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ivanela_i
McAfee Employee
McAfee Employee
Message 2 of 2
‎06-09-2022 04:13 AM

Re: Errore di accesso a Protezione dell'Identità

Jump to solution

Ciao @ZioRed ,

Mi dispiace sapere che non possa accedere alla pagina della Protezione dell'Identità in questo momento.

Quello que posso suggerirLe è provare più tardi, o provare con un browser diverso del che usa abitualmente. Può anche tentar aprire la pagina in una finestra in modo Incognito (Private Browsing)

Spero che questi soggerimenti Le siano di aiuto!

Se ha bisogno di auito addizionale, può anche contatarci per chat o telefono visitando:

http://service.mcafee.com

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