After an update today to McAfee Total Protection, it said that the Backup program had been uninstalled. I had never used it so I clicked for more information and learned about the Online Backup. I tried to install it twice and each time it said the feature was not installed. I also ran the Virtual Technician and it said that nothing was wrong. I am using Windows XP and I have a Dell Vostro 1000 laptop. Why can't I install the Online Backup?
Hi ,
Sorry for the inconvenience in downloading your online back up programs, Please provide me with the following information;
How is the computer connected to Internet ? (wireless/dsl)
Are you installing the Mcafee programs through a cd setup or from the internet ?
What is the exact error message you receive at the end of installation failure ?
Regards,
Dinesh K
I have a similar problem. The install program finished with a message that Online Backup could not be installed. Is this a significant problem as I don't plan to use Online Back up. Thanks.
I am also having a problem installing online back up on my E machine running Windows 7 Home Premium. It allowed the installation on my other E machne running Windows 7 Ultra. Both computers are the same otherwise. Please advise if there is a solution.
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