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Message 1 of 2

Where is the breach information?

Hi, I just added my passport to identity monitoring and immediately got an e-mail saying it was already stolen. I did use the passport online to verify my account on two websites already, so this is theoretically possible even though I only had the passport for a month.

But my problem is that the e-mail doesn't provide any details and when I click it, nothing shows up in my account either. I explored all options in McAfee Protection Center but can't find details about where did my passport info show up. I really don't want to have to go through the whole passport request process again, it'd take two more visits to a city office and money, so I'd really like to avoid that in case this breach didn't actually happen.

1 Reply
Message 2 of 2

Re: Where is the breach information?

Hi @Solun,

We regret for the inconvenience. 

We would request you to login to McAfee Protection Center by clicking the link below and check for the mentioned breach.

Please follow the below McAfee article to check for the action required in this scenario
What to do if your data is stolen in an identity breach

For any additional assistance, you may also reach our McAfee Support



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