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uwe-dembski
Former Member
Message 11 of 12

Re: What is the actual version of Online-Backup in McAfee Total Protection?

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Problem is resolved.

After 4 Tier 2 support sessions the problem is gone. Tech support deinstalled MOBK and deletet registry entries. Later a new version of MOBK could be installed. But it couldnot be reached from Security Center any longer, the entry for Online-Backup was no longer

there.

I made the decision to  deinstal McAfee completely using the removal tool and installed it again. The MOBK tool is now the old version and everythink is working fine. No attempts to update after executing the backup. No file under programdata trying to update it any longer.

Case can be closed.

exbrit
MVP
MVP
Message 12 of 12

Re: What is the actual version of Online-Backup in McAfee Total Protection?

Jump to solution

Glad you are OK now, good luck 😉

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