Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

Identity protection not scrolling

Identity monitoring not scrolling 

hi - I just renewed Mcafee via Amazon and have an issue 

Using the mcafee app on Windows 10 or when logging into the mcafee site directly - same issue

identity protection  findings do not scroll - there is no scroll bar , so I can’t actually see what mcafee feels are 30+ potential threats 

im using Edge browser

not very helpful !! - I cant find any info in forum search 


1 Reply
Message 2 of 2

Re: Identity protection not scrolling

Hi @SteveJones1 

Greetings from McAfee.

Sorry for the inconvenience caused.

Could you please share the screenshot of the issue for better resolution to help you further.

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.


How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community