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Hyperion1988
Contributor
Message 1 of 2
‎11-25-2022 11:27 AM

Webadvisor is inactive?

Hello guys,

 

Webadvisor is already installed, but the icon is still grey.

In the Total Protection App on Windows  10 Pro the status of the web protection is still inactive also.

 

What I can do???

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1 Reply
Edward_Franso
Moderator
Moderator
Message 2 of 2
‎11-25-2022 12:40 PM

Re: Webadvisor is inactive?

Hi @Hyperion1988 

Greeting from McAfee,

We are sorry for the inconvenience caused. We request you to kindly remove Mcafee WebAdvisor then uninstall McAfee, restarted the computer install McAfee again and enable web protection from the McAfee app. It'll start to work fine.

 If issue persist you can always contact the chat support using below link for immediate assistance.

McAfee Chat Support

Regards,
Edward Franso

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