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thorndal
Contributor
Message 1 of 3
‎04-10-2021 02:25 PM

TrueKey Account Confirmation not working

After re-installation the truekey app on chrome, I am not able to confirm my account to use the app.

Confirmation on iPhone doesn't pop even up. Confirmation via mail leads to the login page again after clicking the confirmation link.

2 people had this problem.
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2 Replies
Madhan
McAfee Retired
McAfee Retired
Message 2 of 3
‎04-10-2021 04:20 PM

Re: TrueKey Account Confirmation not working

Hello @thorndal 

We apologize for the inconvenience caused. McAfee is aware of this issue and working on solution. We will update once we have a fix for this issue.

Regards,
Madhan M

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plamen_a
McAfee Retired
McAfee Retired
Message 3 of 3
‎04-13-2021 05:18 AM

Re: TrueKey Account Confirmation not working

Hallo,

Wir entschuldigen uns vielmals für die Unannehmlichkeiten, aber leider gibt es derzeit ein globales Problem mit True Key. Unsere Techniker arbeiten daran, das Problem zu beheben. Wir werden Sie umgehend nach der Entfernung kontaktieren.

 

Sollten Sie weitere Fragen haben, bitte melden Sie sich gerne nochmal bei uns. Wir stehen Ihnen zur Verfügung und kümmern uns persönlich, flexibel und kompetent um Ihr Anliegen. Im Abonnement ist auch die kostenfreie technische Unterstützung des Antivirus von qualifizierten Technikern enthalten.

Unsere kostenfreien vom Festnetz Telefonnummern sind:
DE: 069 6640 4330, A: 017 9087 5810, CH: 02 2310 1033, LU: 040 6661 5670
Link für den Chat Support>> http://service.mcafee.com/ContactTechnicalSupport.aspx?lc=1033&sg=TS&pt=1


Wir sind gerne für Sie da und kümmern uns personlich, flexibel und kompetent um Ihr Anliegen.

Mit freundlichen Grüßen

Plamen Avramov

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