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simon236
Level 7
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Message 1 of 3
‎01-02-2022 11:05 AM

True Key Anmeldeproblem

Ich habe bei der True Key App mein Master Key vergessen, da ich kein vertrauenswürdiges Gerät gespeichert habe, kann ich mein Master Key nicht zurücksetzten.

Ist der Support nur telefonisch erreichbar oder gibt es auch einen Chat, über den man einen Experten erreichen kann. Mir wird nur die telefonische Möglichkeit zu den Geschäftszeiten oder die Community angezeigt.

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Allwyn_GI
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Message 2 of 3
‎01-02-2022 11:52 AM

Re: True Key Anmeldeproblem

Hallo @simon236,

Sorry für die Unannehmlichkeiten. Leider können wir Ihre Anfrage nicht über die Community bearbeiten. Wir bitten Sie, unser Support-Team über den folgenden Link zu kontaktieren

McAfee-Support

Alternativ, wenn Sie aus den USA oder Kanada Kontakt aufnehmen. Bitte rufen Sie sie unter der Nummer +1 8666223911 an

Grüße,

Allwyn ich

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simon236
Level 7
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Message 3 of 3
‎01-02-2022 02:07 PM

Re: True Key Anmeldeproblem

Danke für die schnelle Rückmeldung.

Ist zu den Geschäftszeiten der Support auch per Chat erreichbar?

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