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mibu55
Contributor
Message 1 of 3
‎01-13-2018 04:36 AM

Total Protection auf Amazon gekauft - Aktivierungscode angeblich schon aktiviert

Guten Tag,

ich wollte heute mein McAfee neu aktivieren mit einem soeben gekaufen Code von Amazon und bei der Aktivierung kam die Fehlermeldung das der Code angeblich schon aktiviert wurde. Laut Rezensionen auf Amazon scheint das kein Einzelfall zu sein. Wie ist das Vorgehen von McAfee um das Problem zu lösen?

1 person had this problem.
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2 Replies
Ppich
Contributor
Message 2 of 3
‎03-08-2018 12:46 PM

Re: Total Protection auf Amazon gekauft - Aktivierungscode angeblich schon aktiviert

Hallo,
Ich habe das selbe Problem. Ich habe McAfee AntiVirus Plus auf amazon gekauft und konnte es nicht aktivieren da der Code scheinbar bereits aktiviert ist.
Wie komme ich an nun an meinen Virenschutz bzw wie bekomme ich mein Geld zurück?

lg P

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plamen_a
McAfee Retired
McAfee Retired
Message 3 of 3
‎03-13-2018 04:09 AM

Re: Total Protection auf Amazon gekauft - Aktivierungscode angeblich schon aktiviert

Hallo, 

ich freue mich sehr, dass Sie alles mit unserem Support klären konnten. Leider können wir hier im Forum keine neue Codes geben. 

 

Deshalb wenn es ein Fehler mit dem Code besteht, empfehlen wir Ihnen, sich bei uns telefonisch oder über den Chat zu melden. Wir werden Ihnen gerne helfen, Ihr Produkt zu aktivieren. 

 

Mit freundlichen Grüßen, 

Plamen

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