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Message 1 of 2

Safe Family: setting of daily screen time limit not possible on German version


I have recently installed safe family (german version) on my kids Android mobile(s) and my Windows 7 PC.

However, in contrary to what is being said in the tutorial video and seemingly available within the US Safe Family version , there is no feature or setting available to actually limit the daily screen-time (daily usage - "how long": maximal daily online time, for instance 1.5 hours a day). I can only set the overall active screen-time period (daily availabilty - "when": available daily screen time generally available to be used by the kid, for instance fom 7am to 8pm).

Has anyone any idea if this is actually a specific issue within the German version (missing feature to activate  and limit daily maximum screen-time in hours, not in a given time frame)?

Has anyone similar issues on the German version?

If at the end there is no maximum daily usage possible to be set on the version I have to use (German version), there is no sense in using Safe Family at all and I would have to acquire a different family protection solution from a different provider...

Thank you for your feedback and any support you may be able to provide!


1 Reply
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Safe Family: setting of daily screen time limit not possible on German version

Dear Mr. Koch,

You  already have  contacted  us on 16.01.2019,I hope my Colleague supported You well.

If You have other questions,please contact us Live again.

Our Phone Numbers are:

Deutschland: 069 6640 4330 Austria: 017 9087 5810 Schweiz: 02 2310 1033 Luxembourg: 040 6661 5670


Best Regards,


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